Telecom Reporting: The key to an efficiently managed telephony environment

Globally, “telecom expenses represent a massive portion of the IT budget, with Gartner forecasting $1.6 trillion in telecom expenses with a 1.6% growth rate last year.” Modern day Telecom Reporting solutions add significantly more value than just providing bright, fancy dashboards for management to include in the monthly board pack. The solutions have evolved significantly […]

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